Your personal data is a trust we take seriously. This page transparently explains how fu99 collects, uses, stores, and protects your information — without confusing language.
Fu99 does not sell your data. We do not share your personal information with third-party advertisers. Your data is used solely to operate your account, process transactions, and improve the platform experience. Read more below for full details.
This Privacy Policy outlines fu99's commitment to protecting the personal information of all users who access the fu99.cl platform and our official mobile app. It applies to all individuals who register, browse, or interact with any part of the fu99 platform.
We understand that your trust in fu99 depends largely on how we handle the data you share with us. That is why we avoid overly technical legal language in this document — our goal is to ensure you truly understand what happens to your information, not just sign something without reading it.
By using the fu99 platform, you agree to the collection and use of information as described in this Privacy Policy. This document should be read together with Terms and Conditions fu99 which forms part of your overall agreement with us.
Fu99 collects information across two main categories — information you provide directly, and information collected automatically while you use the platform.
Information You Provide Directly:
Information Collected Automatically:
| Data Categories | Example | Requirements |
|---|---|---|
| Personal Identity | Name, IC, date of birth | Mandatory (KYC) |
| Contact Information | Email, phone number | Mandatory (account) |
| Financial Data | Bank account number, e-wallet | Mandatory (transaction) |
| Technical Data | IP, device, browser | Automatic |
| Usage Data | Gaming activity, sessions | Automatic |
Every piece of data we collect has a clear and legitimate purpose. fu99 does not collect data for the sake of collecting — every item of information we request from you serves a concrete function in platform operations.
Fu99 follows a data minimisation principle — we only collect what is necessary for a specific purpose. Information that is no longer needed will be deleted in accordance with our retention policy.
Fu99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is not just a policy — it is a core commitment we stand by.
However, there are limited situations where sharing information is necessary and legally justified:
All third parties we work with are required to comply with data protection standards equivalent to or higher than those we practise at fu99. Data sharing occurs only on a minimum-necessary basis for specific purposes.
Fu99 implements multiple layers of technical and organisational security measures to protect your data from unauthorised access, modification, accidental disclosure, or destruction.
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a material data breach, fu99 is committed to notifying affected users within 72 hours and taking immediate action to mitigate the impact.
Fu99 retains your personal data for as long as your account is active and for the required period thereafter to meet legal, regulatory, and legitimate business requirements.
Once the designated retention period has ended, data will be securely deleted or anonymised so it can no longer be linked back to you as an individual.
Fu99 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you browse a website.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain features on the fu99 platform. We do not use third-party cookies for cross-site advertising purposes.
As a fu99 platform user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:
Obtain a copy of the personal data we hold about you at any time.
Request that we correct any inaccurate or outdated data without delay.
Request the deletion of your personal data, subject to applicable legal requirements.
Request that we restrict the processing of your data under certain specified circumstances.
Receive your data in a structured format that can be transferred to another platform.
Object to the processing of your data for specific purposes, including direct marketing.
To exercise any of the above rights, contact the fu99 support team, available 24/7. We will process your request within 30 business days.
The fu99 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process the personal data of children under the age of 18.
If we determine that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect this platform is being used by a minor are encouraged to contact fu99 customer support immediately.
Fu99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, platform technology, legal requirements, or other operational reasons.
When we make material changes, we will notify you via in-platform notifications or by email to your registered address. The "Updated" date at the top of this page will always reflect the latest version. Continued use of the fu99 platform after changes are published constitutes acceptance of the updated policy.
For significant changes, fu99 will proactively send notifications to all registered users before the changes take effect — not simply update this page without notice.
If you have any questions, concerns, or requests regarding this Privacy Policy or how fu99 handles your personal data, our privacy team is ready to assist.
You can reach us through fu99 customer support, available 24 hours a day, 7 days a week. All privacy-related inquiries are handled with full confidentiality and processed within a reasonable timeframe.
We do not just write about data protection — we actively invest in the technology and processes to back it up.
All communications between your device and fu99 servers are protected with 256-bit SSL encryption — the same level of protection used by major banking institutions in Malaysia.
The identity verification process at fu99 uses automated KYC technology that securely processes documents without staff directly viewing your sensitive files.
2FA is available for all fu99 accounts — an extra layer of security that ensures only you can access your account, even if someone else knows your password.
Your personal data has never been and will never be sold to advertisers, marketing firms, or any third party for fu99's commercial gain.
Data is stored in encrypted databases with layered access controls. Only authorised staff can access specific data based on their job responsibilities.
You have full control over your data at fu99 — your rights to access, correct, delete, and transfer your data can be exercised easily through customer support.
Now that you understand how fu99 protects your privacy, register an account and enjoy a safe gaming experience alongside hundreds of thousands of other Malaysian players.
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